The cleanliness of the hotel room was excellent and the items provided were good price value i.e towels, shampoo, etc. The food in the restaurant was well cooked and tasty – but see below.
This was a good hotel with nice spacious rooms. there are 2 parts. One is old the other is new. We were in the old part. The rooms were in need of a little tlc but nothing too bad. Everything worked. The staff were excellent, Very professional. I booked a room on the ground floor near the car park and after explaining to the staff I was given what I had specified in my booking. I’ve read people’s reviews concerning the breakfast area. I found there to be no problems there. The breakfast was good and seating was no problem. Good hotel. Nearly halfway between the airport and the city centre. Shuttle service comes in very handy.
The staff was very cooperative and courteous. They were attentive to my needs and very helpful. Price and location were significant factors in my choice of this hotel.
The front desk staff was very helpful in providing us with direction on how to get around the city. The staff at the breakfast service was very friendly.
Liked the value and convenience for a last minute booking. The pool was nice, and hot tub was the perfect temperature. The housekeeping staff was very friendly and down to earth. The room was nice and clean.
We were very comfortable. It was a Saturday night and yet we were not at all crowded. We had the pool and hot tub to ourselves for over an hour on Saturday evening. The breakfast was quite plentiful for a continental breakfast…good variety. Free parking is always nice.
Overall, my husband and I had a wonderful. The staff is very friendly and helpful. We also was pleased with the hotel manger and how he was around to greet us. We were thinking about going back to Toronto this summer and we will choose this hotel again. If you want a big clean room, wireless internet, and a friendly staff you have to choose Toronto Plaza Hotel Airport. The money is worth paying and you are close to many malls and downtown.
This hotel offers excellent value , nothing over the top or fancy but just overall good value. Rooms are clean, beds comfortable, staff are knowledgeable & helpful and location close to the highways and airport convenient. The onsite restaurant and lounge were also handy in inclement weather conditions.
I liked the experience, the staff were nice and helpful and i loved the comfort.
We stayed here overnight , and parked for free for two weeks. In the midst of a major snow storm , the hotel staff showed a great deal of professionalism and enthusiasm in helping many stranded and delayed airport passengers. The rooms are comfortable , affordable and clean.